Contact Centre AI: How the Artificial Intelligence Call Center is Transforming Customer Service

AI customer service: Use cases, benefits and how to start These instances are a sobering reminder of the importance of data security and privacy, especially as call center technology continues to leap forward. Natural language processing, or NLP, is like a bridge that allows computers to understand and interpret human language. Think of it as […]

Meet The Interview Bot: How Skillvue Plans To Transform Hiring With AI

A Concise Guide to Recruitment Chatbots in 2024 XOR also offers integrations with a number of popular applicant tracking systems, making it easy for recruiters to manage their recruiting workflow within one platform. After all, the recruitment process is the first touchpoint on the employee satisfaction journey. If you manage to frustrate them before you hire […]